Flores Friendly

Terms & Conditions

Your details of order should be only send to this

Email : floresfriendlytravel@gmail.com

Whatsapp or SMS :+62 85942123155

We work from home, will do our best to give you quick response, we only sleep for 7 or 8 hours a day so all the rest of hours will be focus on you 🙂

PAYMENT

Thank you for considering us for your bookings! To secure your reservation, we kindly require a 30% non-refundable deposit. For flight bookings, the full payment is required upfront, while for accommodations, a non-refundable payment equivalent to one night’s stay is necessary. Rest assured, you’ll promptly receive a receipt for your payment from our agents.

To streamline the process, we ask that the down payment be settled within fourteen days of receiving the invoice. Please note that reservations will be automatically canceled if the deposit is not received by the due date, as per our policy at PT. Perjalan Wisata Komodo Flores. 

For your convenience, payments can be made via PayPal or international bank transfer, with any associated bank charges borne by the client. The remaining balance must be settled fourteen days prior to the start of your trip.

We appreciate your understanding and cooperation in ensuring a smooth and enjoyable booking experience with us.

CANCELATION POLICY

  • Cancel by customer
  • Up to 30 days there is No Cancelation fee
  • From 14 days to the start day : 50%  of the order prices
  • From 4  days  to the start day : 100% off the order prices
  • The flight & the hotel will be depend on the the agent’s rules. And this is will be inform to you by email.
  • The cancelation will be only valid by writing Email to us PT.Perjalanan Wisata Komodo Flores

INSURANCE

At PT. Perjalanan Wisata Komodo Flores, our priority is your safety and comfort throughout your journey. While we maintain company insurance, we kindly advise our valued customers to ensure they have their own comprehensive insurance coverage. This should include provisions for accidents, medical emergencies, baggage protection, personal liability, and any other pertinent aspects.

To assist you further, we’re more than happy to furnish a letter from our company to your insurance provider in the unlikely event that you require assistance while traveling with us. Your peace of mind is paramount to us, and we’re here to support you every step of the way.

CONDITIONS

At PT. Perjalan Wisata Komodo Flores, safety always comes first. In the event of any changes to your planned activities due to weather conditions, rest assured that we’ll prioritize safety above all else when deciding on alternative options.

Your well-being is of utmost importance to us. If you have any concerns or if you hear anything unsettling, please don’t hesitate to reach out to us or your guide. Throughout the trip, if you encounter any safety issues or experience any medical concerns, we urge you to inform us promptly. Your prompt communication enables us to address any situation swiftly and ensure your continued safety and comfort.